Say goodbye to technical woes
Our support engineers are the medics of the IT world – We diagnose your technology issues and then set about fixing them.
Uptime matters
Technology has become an integral part of our lives. All disruptions ultimately ends up costing us money.
Our experienced engineers will ensure that your systems are in tip top shape so that you have maximum uptime.
- Fast response times
- Efficient troubleshooting and repairs
- Reliable support
Support when you need it
Remote support offers the fastest resolution time. We only utilize licensed secure remote control applications
After hour support for emergency outages can be arranged as and when required
Not everything can be fixed remotely. We are able to provide onsite support when we physically have to make changes , or if there are any connectivity issues
We provide an easy to use helpdesk system for you to log and keep track of support requests
Support Tiers
Desktop Support
We support all Microsoft operating systems and their full range of productivity, collaboration and cloud suites.
Hardware Support
Our experienced engineers can diagnose, repair and upgrade all of your notebooks and workstations, along with all peripheral devices.
Network Support
We can build you a network from scratch, or maintain, optimize and expand your existing wired or wireless network.
Server Support
Microsoft server deployments are our specialty. We can provide a wide variety of products and services to new or existing servers.
Standard Pricing Rates*
*Rates apply to remote, onsite and out of SLA service requests. Travel charges may apply for onsite visits.
View our managed services below for our SLA offerings.
Basic
Support tiers covered:
*Basic network equipment
Advanced
Support tiers covered:
*Advanced networking technologies such as VLANs, VPNs and Routing